1. Introduction
Sumudu Trading (Dongguan) Co., Ltd. ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
We may collect the following types of information:
- Personal information you provide to us (such as your name, email address, phone number, company name, and shipping address) when you submit an inquiry or contact us.
- Information about your use of our website (such as pages visited, time spent, and clicks).
- Device and browser information (such as IP address, browser type, and operating system).
3. How We Use Your Information
We may use your information for the following purposes:
- To respond to your inquiries and provide customer service.
- To process and fulfill your orders.
- To improve our website and services.
- To send you marketing communications (with your consent).
- To comply with legal obligations.
4. Data Protection
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, use, disclosure, alteration, or destruction.
5. Your Rights
You have the following rights regarding your personal information:
- Access: You can request a copy of your personal information.
- Correction: You can request that we correct any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information.
- Objection: You can object to our processing of your personal information.
- Data Portability: You can request a copy of your personal information in a machine-readable format.
6. Do Not Sell or Share My Personal Information
We do not sell your personal information to third parties. We may share your information with service providers who assist us in operating our website and providing our services.
7. Data Processing Agreement (DPA)
We have signed Data Processing Agreements (DPAs) with all third-party service providers that handle your personal information, including:
- Email service providers (for sending marketing and transactional emails)
- Analytics providers (for website traffic analysis)
- Cloud hosting providers (for website hosting)
These DPAs ensure that your personal information is processed securely and in accordance with applicable data protection laws.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
📧 sales@sumudu-cn.com
📱 WhatsApp: +86 185 7525 8123